Can't get a Premium trial because I supposedly had had one already

[user-removed]

So I wanted to get a Premium trial and was informed that 'it looks like' I had had one already. However, I know that with this account I had never taken any trials. I checked the receipts page and there too were no such records. I tried to get a trial of the Premium family plan but got the same message.

[Billy-J]

Hey @user-removed, thanks for reaching out to the Community!

Let's see what's going on.

Could you try subscribing to Premium here using a different browser or private window? Also, can you let me know if you have used your payment method on any of Spotify's services (for your account or someone else's account)?

Let me know how this goes!