Can’t get to playlist

Can’t get to playlist

I renewed my subscription but can’t remove the YPUR PAYMENT DIDNT YO THROUGH  

1 Reply

Hey there @Craignedith,


Thanks for reaching out here in the Community. We moved your post from the Chat section to the help boards as its content fits better here. 


If you're still seeing this message in the app, we'd recommend making sure that the payment was successful. If it was, it's possible that it went to a different account. In this case, you can reach out directly to our support team here so that they can check this payment. 


In case the payment wasn't successful, you can try updating your payment details following the steps in this support article. 


Keep us posted on how it goes.

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