Can't join on Spotify duo plan

[Wayne221]

Hi can somebody help me with my problem

I can't join in my partner's invite

[Novy]

Hey there @Wayne221,

Thanks for reaching out here in the Community! We moved your post from the Chat section to the help boards as its content fits better here. 

Just to confirm, are you seeing an error message when trying to join the Duo plan or is something else happening? If you're getting an error, it would be helpful if you could send a screenshot of it in your next reply.  

Keep in mind that you need to live in the same address as the plan owner and enter the correct address. Additionally, you can only switch Duo plans once a year.

We'll be on the lookout for your reply.