Can’t log into account

Can’t log into account


So I went in to cancel my Spotify premium trial but when I got there i forgot what my password and  email I signed up with was. It’s linked to my credit card and I’ve tried all the emails I have but nothing’s working. Is there any way I could just send a Spotify representative my username and have them terminant the account?

1 Reply


Hi there music lover!


After you hit "forgot password" you will be redirected to the Password Reset screen. There you can enter your username, and email will be sent to you with instructions to reset your password. Once you submit your username, check all the emails that you might've used, and check the **bleep**/junk folder for each email too.This will allow you to trace the email that you've used, Hope this helps!


Peace and Songify your life! 

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