Help Wizard

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Can't make my payment..

Can't make my payment..

Hi. I've been trying to pay my monthly subscription but it kept saying payment declined. And please activate your e commerce. And I did activate it and I even waste my money to call the bank to check again. Please advise.
1 Reply

Hey @harithzainorin, welcome to the Spotify Community!


In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.


Let us know how it goes and if you have any other questions.

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