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I've been able to pay for Premium for 1-2 years faithfully, only once having been downgraded for delaying my payment. Unfortunately I downgraded again this month for delaying my payment again, and so I recently got my money to pay for premium by Paypal balance.
Again, I've been able to use PayPal balance for 1-2 years, and only now this is happening.
I don't have a debit OR credit card, and one hasn't been connected since my first 3 months (due to the 3 month $.99 deal having been paid for on credit card). But it asks me to enter a card to further the transaction
So, what's up with this?
Hey @Unknownlistener thanks for reaching out to the Spotify Community,
I’d recommend checking out this article for payment troubleshooting steps.
There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.
If that doesn't work, I would say to try these options:
-Use a different Internet connection
-Use a different device
-Open a tab using incognito mode
Hope this helps,
Jack 🙂
I've tried all of these, and none of them work.
Again, unfortunately same screen. I'm sure I have enough.