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Can't pay with PayPal balance anymore

Can't pay with PayPal balance anymore

I have paid for Premium for over a year with PayPal balance, but when I try to pay now it says I have to have a credit card linked to my account. I cannot do that, hence why I'm using PayPal balance. Why can't I use PayPal balance anymore?

 

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3 Replies

Hey @Eklypsiz, Thanks for reaching out to the Spotify Community,

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps. There’s also some specific subscription-related troubleshooting over at our Spotify Answers board. Let me know how it goes.

Hope this helps,

-Jack

I unfortunately could not find a solution to the problem from either of those links.

Hey @Eklypsiz,

 

I would next suggest trying these solutions, they worked for similar issues:

 

-Use a different Internet connection.

-Use an Incognito window (Ctrl+Shift+N On Chrome)

-Double check your paying balance.

 

Let me know if any of these work,

-Jack

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