Can't pay with PayPal balance anymore

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Can't pay with PayPal balance anymore

Eklypsiz
Casual Listener

I have paid for Premium for over a year with PayPal balance, but when I try to pay now it says I have to have a credit card linked to my account. I cannot do that, hence why I'm using PayPal balance. Why can't I use PayPal balance anymore?

 

3 Replies

Re: Can't pay with PayPal balance anymore

Rising Star 20 Jᴀᴄᴋ
Rising Star 20

Hey @Eklypsiz, Thanks for reaching out to the Spotify Community,

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps. There’s also some specific subscription-related troubleshooting over at our Spotify Answers board. Let me know how it goes.

Hope this helps,

-Jack

JᴀᴄᴋRising Star 20
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Re: Can't pay with PayPal balance anymore

Eklypsiz
Casual Listener

I unfortunately could not find a solution to the problem from either of those links.

Re: Can't pay with PayPal balance anymore

Rising Star 20 Jᴀᴄᴋ
Rising Star 20

Hey @Eklypsiz,

 

I would next suggest trying these solutions, they worked for similar issues:

 

-Use a different Internet connection.

-Use an Incognito window (Ctrl+Shift+N On Chrome)

-Double check your paying balance.

 

Let me know if any of these work,

-Jack

JᴀᴄᴋRising Star 20
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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