Can't purchase premium

user-removed · 2018-05-17

I can not purchase premium.I tried with two different credit cards but i got error.

Luke · 2018-05-17

Hey @user-removed,

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

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user-removed · 2018-05-18

Didn't work.Are u guys gonna help me or not ?

Bittencourt · 2018-05-25

Hi @user-removed, sorry for the late reply.

What message do you get when you try to purchase Premium?

What device are you using to do it?

BittencourtSpotify Star

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1i4k-at_a7e75 · 2018-05-26

I've been trying for days to renew my premium. is there ANY way to contact these idiots?????? I'm deperately trying to give them my hard earned money. This is stupid.

Bittencourt · 2018-05-26

Hi @1i4k-at_a7e75, thanks for writing.

Do you get any error message when trying to upgrade to Premium?

What device are you using?

BittencourtSpotify Star

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