Can't redeem a giftcard

[ElizabethPR]

Plan

Free

Country

México

(iOS 10, Android Oreo, Windows 10,etc.)

Mi pregunta o problema 
Hey I bought a giftcard and when I wanted to redeem it, it says that the code is invalid, help 

[honeyofthestarz]

Plan

Free

Country

USA

Device

Samsung Galaxy S22

For Easter as a gift I received a 3 month Spotify gift card. I waited a few days and decided to redeem. I have used Spotify gift cards before. The redeeming process goes rather smoothly, but this time it did not. I gently scratched off the label, searched up the link to redeem, put in code one at a time, clicked not a robot and I got an error message. This happened several times. I retyped it over and over, changed numbers to letters and letters to numbers, but alas it still was not working. It got so bad that I had to get a second giftcard, hoping it would work and it did not. I am not aware to where the first giftcard was bought, but I know where the second was. I noticed that when I would go to the redeem page it would say, “page not found” I waited 24 hours after attempting to redeem. I tried it again today, and it did not work again. I hope the cards I have are not of value.

[#3]

Compré una tarjeta de regalo en el dollar tree tienda y me dose que el código es inválido