Can't redeem my pin

Reply

Can't redeem my pin

feroli1
Regular

 

Plan

Free/Premium

Country

Brazil

Device

Asus Z3

Operating System

Android

 

My Question or Issue

I just bought a card to redeem but the system says it's not valid. I have the receipt saying it was validated. Anyone can help?

5 Replies

Re: Can't redeem my pin

Rock Star 14
Rock Star 14

Hello there @feroli1 !

 

I recommend you to check out this Spotify answer. Hope it helps and let me know how it goes :)

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Can't redeem my pin

hulbero
Casual Listener

Same problem!

 

Gift card - 30 e, cant redeem.

It is activated. My account is on free mode. All the settings checked. Tried two different browsers. Tried ignonito mode. Tried different days. Tried different variatons of the pin code.

 

DOESNT WORK.

 

Sended e-mail to CUSTOMER SERVICE and get an automatic response, telling me to check this **bleep**ing useless fanclubnonsense. I bet Deezer understands what customer service means.

Highlighted

Mantisentil

hulbero
Casual Listener

"Note: I'm not a Spotify employee" You sure do look like one. BOT.

Re: Mantisentil

Rock Star 14
Rock Star 14
@hulbero

That automatic mail you got actually means Spotify got your mail and will get in touch with you shortly. Please be patient, somebody from Spotify will address the issue you are facing.
MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Mantisentil

hulbero
Casual Listener

Thanks.

SUGGESTED POSTS