Can't subscribe to premium without free trial month

[Fuzzy5]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I tried to use the same paypal account to subscribe to premium as I did on an old, deleted spotify account. It tells me that I already used up my trial month. Fair enough. It redirects me to the subscription without the free month, but when I hit confirm, it just say that there was an error and that I should try again. I've tried that a couple of times, to no avail.

Since the error occurs before I log into paypal, it seems to me that the issue is with the trial month-less subscription and not with reusing the paypal account.

[Elena]

Hey there @Fuzzy5,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

If you still have trouble with this, we'd recommend starting off by giving this a try in an incognito window or using a different browser.

You can also try this link to start your subscription without the trial offer.

Keep us posted on how it goes.