Help Wizard

Step 1

NEXT STEP

Can't update my payment method

Can't update my payment method

It comes back with an unknown error when I try updating my payment method
Reply
1 Reply

Hey, @Rex71 
Welcome to Spotify Community and thanks for reaching out here!

Sorry to hear you're facing issues to change your payment method. Have you already tried to use another device or browser to access your account page? You could also try to use the incognito mode of your browser, just to make sure this isn't happening due to cache issues.

 

Try it and let me know how it goes

Regards,

Luan

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts