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Can't update new credit card details... Bank says CC is fine ?!?!

Can't update new credit card details... Bank says CC is fine ?!?!

Hi when I go to update my CC details spotify says there is a problem with the card or payment sysytem, this has been going on 3 days, and bank has assured me that the card is 100% active and working ?!?! Confused.....

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1 Reply

Hey @BennyAnslo, welcome to the Spotify Community!

 

The best option is to make sure that your card meets the requirements here. After that, we'd recommend trying to subscribe from a desktop using an incognito window.

 

Take care 🙂

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