Can't update payment details

[emmabadeia]

Hi,

I have a new card and so need to update my payment info but it doesn't seem to want to accept the new card... help! Have tried numerous times but still no luck.

[TheBrickSlayer]

You can act in two ways.

First: Keep trying over and over (Yes, I know it sounds creepy, but it will works soem day).

Second: You can ask the customer service to resolve that for you here : https://www.spotify.com/en/about-us/contact/