Can't update payment info after failure to charge

[ChrisHJ]

My credit card was at max and Spotify wasn't able to process my payment. I've since made the payment possible, yet when I try to update my payment info on my account it says it's unable to do so. Is it because it's the same credit card info? I just don't want my premium account to be cancelled. I received an email saying I'd lose premium in 5 days unless I updated my payment info, yet I can't. 

[Luan]

Hey, @ChrisHJ 
Welcome to Spotify Community and thanks for reaching out here!

So, first of all, I suggest that you try to cancel your Premium subscription and then, try to re-subscribe again using your payment method. If the issue persists, let me know and we'll get the next steps. Also, I suggest you take a look at this following article to get some more help on it:

• Payment Troubleshooting 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg