My brother sent me an invitation from his premium family plan to upgrade my spotify account. When I try to complete the process, the website says that my address doesn't match his (we live in the same house). We've tried to check the address registered in his account but apparently we can't do it. I tried to change the ZIP code but it can't be done since he created his account with facebook.
Can anybody help me with my problem?
I'm from Brazil btw.
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I suggest you contact support so they can help you
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.