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Can't upgrade to Spotify Premium

Solved!

Can't upgrade to Spotify Premium

Hi,

 

I want to upgrade to Spotify Premium but it won't allow me to. Once I enter my payment information and press Continue, I get the following message:

 

Unfortunately we haven't launched in this country yet. You need to use a card issued in a Spotify launched market.

 

I recently moved from Puerto Rico to Dominican Republic, but my card is still from a Puerto Rican bank (and I don't plan to change it). What can I do? 

 

Much anticipated thanks!

 
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Accepted Solutions
Marked as solution

Hi @blancacrystal_, welcome to the Spotify Community!

 

Keep in mind that if you moved to another country, you'll need to use a payment method from that country. In this case, we'd recommend using a payment method from the Dominican Republic.

 

Let us know if you have more questions 🙂

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2 Replies
Marked as solution

Hi @blancacrystal_, welcome to the Spotify Community!

 

Keep in mind that if you moved to another country, you'll need to use a payment method from that country. In this case, we'd recommend using a payment method from the Dominican Republic.

 

Let us know if you have more questions 🙂

Hi, @Aimee_T 

 

Thank you, I tried what you suggested and it worked! 

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