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Can´t use any card to renew my subscription

Can´t use any card to renew my subscription

Hi community,

 

I have been trying for  1 hour to renew my payment with 3 different cards and it has been impossible. First I changed to my new country (Denmark) and pay with my card but it failed. I tried once again with 2 differents spanish cards and they also failed. I do not know what else I should do. I have just cancelled the subscription and tried to do it again but it did not work. Any help? Suggestion? My life depends almost 100% on Spotify 😞

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1 Reply

Hi @mikelito1206, thanks for coming to the Spotify Community.

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this guide to payment problems right here”Payment troubleshooting” Please get back to me here if that doesn’t work for you. 

 

Have a nice day!

LK608

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