I’m a premium member, I was told I’d get an email to redeem the free google home mini, I havent gotten an email and any link I follow leads me to a page that says the offer is not available to me. Please help me fix this ASAP. Thank you.
Hey @storagecase, and welcome to the community.
Hope you’re doing great!
Could you try redeeming your Google Home Mini here? It’d be better to use a different browser and follow these steps:
Let me know how this goes :)
Hey there @BrittanyBurch!This promotion is only available in the UK. Do you live in the UK?
No I live in Canada and it says it’s available in Canada.
Isn't the Google Home Mini supposed to be Free if you have a Premium account?
I received a notification saying that it was reserved for me & that I could claim it, but then it asked for payment information
You need to have a google approved way of payment even though it’s free... I know it’s silly. Just anothe way to grab you I guess..
Thanks for the reply. Trying to contact Spotify support seems to be a maze created by a drunk There's nothing that says that Google isn't going to charge my Google account ?
It says it here
Same here! I don't understand, I get a message that I'm not eligible. Yet, I have been a paying long time premium member.
My friend was just able to redeem with no issues - albeit put on a 'wait list'. But what is this?! completely unfair. And with no one to actually contact to address this issue I'm beyong frustrated!!!
Thanks again I got the Confirmation email Google saying that the cost is $00.00 and it's expected to be delivered towards the end of May :thumbs_up: