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Cancelé la subscripcion premium y me volvieron a cobrar

Cancelé la subscripcion premium y me volvieron a cobrar

Hola, mi pregunta es que debo hacer?? contrate la promocion de 3 meses por $9 pesos mexicanos, una vez terminada la promocion premium la cancele, pero se me realizo el cargo de $99 pesos mexicanos y mando mensaje a soporte pero me dicen que debo validar las guias o contactar a la comunidad, alguien que pueda apoyarme??

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1 Reply

Hey @danypineda12, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

If you'd like a refund for the payment, reach out to our team via Twitter with your account info.

 

Hope that helps.

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