Cancel premium subscription when all i get is the free app

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Cancel premium subscription when all i get is the free app

Llionu66
Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue spotify is getting money for premium from my bank and I'm just getting the free app how do I cancel this so I don't get charged anymore 

 

1 Reply

Emilia_8
Rock Star 10
Rock Star 10

Hi @Llionu66

Thank you for reaching out here in the Community!

You can cancel your subscription through your account overview. 

For more details on that, make sure to check out this support article

 

If your account overview says that you're on Spotify Free, follow the steps under the Didn’t work?My plan is Spotify Free

 

However, if you pay for Premium but it's not working, here are some useful steps as well. 

 

I hope it helps! 

Emilia_8Rock Star 10
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