Canceled Spotify premium

[TBD98]

I tried to canceled my Spotify premium before it's due date & it was canceled already I guess because it wouldn't let me skip anymore h/e it's still charging me. How can I get my money back? I'd hate for them to charge me 9.99 every month & I'm not even using it. Please help!

[JulianA_Bogota]

Hey @TBD98! Thanks for writing.

According to what you're mentioning, it's possible that you have more than one Spotify account. If that's the case, we suggest you check us this page for some useful info on how to find your Premium account.

We hope this helps. Have an awesome day 🙂