Canceled a year ago, still charged.

[jjm50304]

I canceled my Spotify subscription nearly 1 year ago. I've still been getting charged for it every month on the 20th. It's the only account I had and it's starting to get ridiculous. I've put in many complaints, only to get a, "here's some non helpful links" reply. I need to speak to a person.

[Jacob]

Hey @jjm50304, thanks for coming to the Spotify community!

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂