Help Wizard

Step 1


Canceled my premium on accident

Canceled my premium on accident

Hello, so I canceled my premium thinking I could get a refund because I SWORE i thought i could get a refund. I am low on money and literally only have $2.60 on my paypal account. Now, if I try to get my spotify account back it's going to CHARGE me. This is absurd. I want to get my premium back OR I want my 0.99 cents back. PLEASE. 

1 Reply

Hey @Keesha02, welcome to the Spotify Community!


If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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