Cancelled Premium account but still being charged!

[Tpot85]

I cancelled my premium account months ago but continue to be charged! I have tried everything, followed all the advised steps (seeing if I have another account set up - which I don't) and all I want it to be able to contact a real person and find someone who can actually help me get my money back!

[Melody]

Hey there, @Tpot85

Thanks for coming to the Community.

Thanks for also letting us know you've already tried the steps here.

As you've checked that already, we'd recommend reaching out to Support.

You can do this one of the below ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares

Let us know if this helps!

Thanks,

/M