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Cancelled subscription but still charged even it says on account settings:free

Cancelled subscription but still charged even it says on account settings:free

 

 

My Question or Issue

I cancelled my subscription for spotify, it says on my account that its free, so i cant listen my playlists or smth, but spotify still charged me £9,99. What do i do? How can i get refund? 

 

Reply
1 Reply

 

Hey there !

 

Let's try and fix this issue together.

First let's take a few steps and see if it helps:

- "Why have i been charged?" 

- Click on the second option "Canceled but still charged?"

- Follow the steps below.

 

On your refund question you can read all about Spotify's refund policy here.

Let me know if this helps, and if there's anything else i can do to help !

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