Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Cancelled subscription over 2 weeks ago, but still charged?

Cancelled subscription over 2 weeks ago, but still charged?

I canceled my Spotify Premium subscription over 2 weeks ago, as I am low on money and trying to save, but I was charged today after canceling my subscription. Is there any way I can receive a refund and have my subscription cancelled? Thanks

Reply
1 Reply

Hey!

To check if you're eligible for a refund, please get in touch with the right team over here or send a DM to @SpotifyCares on Twitter or Facebook. They will get back to you shortly to check your eligibility. 

 

If there's anything else, don't hesitate, we're here for you!

Suggested posts