Cancelling Subscription

Solved!
Reply

Re: Cancelling Subscription

Casual Listener

I'm going to sue Spotify! If you charge me after this trail is over you will be hearing from my lawyer! In your legal document under

 

" TERMS AND CONDITIONS OF USE". 

 

Section "3. ENJOYING SPOTIFY"

 

Under that in "3.3 TRAILS" 

 

IT STATES

 

" At the end of such Trials, we may automatically start to charge you for the Premium Service on the first day following the end of the Trial, on a recurring monthly basis. By providing your payment details in conjunction with the Trial, you agree to this charge. If you do not want this charge, you must change your Subscription to the Free Service through your Spotify account’s settings before the end of the Trial."

 

EVERYONE NEEDS TO WAKE UP AND SEE THIS IS FRAUD AND WE NEED TO START A CLASS ACTION LAWSUIT!

ME AND MY COWORKERS TRIED TO FIND WAYS TO CANCEL OUR 7 DAY PREMIUM TRAIL!

 

SPOTIFY IS TRAPPING YOU BY SAYING YOU CAN CANCEL BUT NOT MAKING THAT OPTION AVAILABLE BEFORE THE TRAIL ENDS !

 

I TRIED EVERY METHOD! IT SHOULD NOT BE THIS HARD TO CANCEL ANYTHING! MY TRAIL ENDS MARCH 27, 2015!

I HAVE TALKED TO MY LAWYER EARLIER TODAY AND HE SAID AS SOON AS THEY CHARGE MY ACCOUNT I HAVE THE RIGHT TO SUE!

 

My username is  12181222123

 

I want my subscription canceled today! And I would like an email confirming the cancelation of my 7 day trail.

If this does not happen you will hear from my lawyer!

Highlighted

Re: Cancelling Subscription

Casual Listener

MARK MY WORDS " IF SPOTIFY CHARGES MY ACCOUNT AFTER MARCH 27, 2015" IM GOING TO SUE SPOTIFY FOR 1 BILLION DOLLARS!

Highlighted

Re: Cancelling Subscription

Spotify
Spotify

Hi @Brandenbwiz the account linked to this Community profile is on our 7 day Premium trial. 

 

If you didn't enter card details into your Spotify account there's no way to continue to charge you. Only users that register for the 30-day trial or for a Premium subscription enter these details. 

 

As you won't have a continued subscription there is nothing to cancel on your subscription page. Your Premium will simply revert back to Free within 7 days. 

Highlighted

Re: Cancelling Subscription

Casual Listener

Please, for god sakes PLEASE - how the **bleep** do I cancel my account??

 

It keeps telling me that my password is incorrect. it's NOT! I've logged out of Facebook, cleared my browser cache, cleared history, tried multiple browsers, tried from my phone, my desktop. I AM FREAKING OUT!

 

SOMEONE HELP!

Highlighted

Re: Cancelling Subscription

Newbie
I have tried to reset my password and I have also checked to see if my Facebook is connected to my Spotify account and it is not. But everytime I try to cancel my premium and I enter my password, it always says incorrect password.
Highlighted

Re: Cancelling Subscription

Newbie

It's amazing that this issue has been reported in 2012 and here I am trying to cancel my and still encountered the same issue. How to fix this?!

Highlighted

Re: Cancelling Subscription

Casual Listener

Trying to cancel my subscription but continuously saying it is the wrong password! I have reset my password, tried different browsers and it is STILL not working. Please cancel my darn spotify premium.

Highlighted

Re: Cancelling Subscription

Newbie

What's going on Spotify? I cancelled last month but have just been charged for the

next month. Is this a rip off? I'm very disappointed. Please CANCEL my subscription as I am away travelling and can't use it. I have "redone" the cancellation and if it shows up again I will go to Consumer as it seems lots of us are having this problem. Get your act together please!

SUGGESTED POSTS