Cancelling premium without knowing any informations about the affected spotify account

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Cancelling premium without knowing any informations about the affected spotify account

Sevli
Newbie

I have an old spotify account which I cant remember anything about.
Said account had premium unlocked for months now without me ever using it, and its about time I finally cancel the abo.
As I said, I do not know any informations about the spotify account anymore, and the informations I get from my monthly bank account oversight about the 9,99$ payment to spotify isnt helpful either.
Long story short, how do I cancel a premium account without knowing anything about the account, more than it being connected to my active bank account?

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Re: Cancelling premium without knowing any informations about the affected spotify account

Rock Star 15
Rock Star 15

Hey @Sevli.

Thanks for reaching out.

 

Sorry to hear that you're having this issue. I'd recommend contacting Spotify customer support as they can take a closer look.

You can contact support here.

 

Have a nice day! :)

Billy-JRock Star 15
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