Cannot Redeem Gift Card


Re: Cannot Redeem Gift Card


I am having the same issues here. I got my card about a week about for 3 months of premium and it wont redeem and I've already contacted customer support they said come here and at this point I'm just gonna have them redeem it for me cause it's been a week and it wont work. It keeps saying something went wrong or CSRF token is broken and I've used incognito and other browsers and devices. Please help me here I'm getting fed up.


Re: Cannot Redeem Gift Card

Rock Star 9
Rock Star 9

Hi @Gabbi05


If you were trying to reach Support through the contact form and got an automatic email response redirecting you back to the Community, make sure to reply to that email and someone will get back to you as soon as possible. 


You can also direct message them on Twitter, or on Facebook instead. 


Hope it helps! 

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.