Cannot cancel paid subscription


Cannot cancel paid subscription


I have a spotify account through a facebook account that is not existent anymore, and i cannot login and delete the account. Im still being billed monthly for a service i cannot access.

1 Reply

Re: Cannot cancel paid subscription


Hey @parkerscott1, welcome to the community!


If you can reactivate the Facebook profile, you can log back in to Spotify and cancel the subscription.


If there is no way to reactivate your Facebook, and you can't log into Spotify, you'll need to contact our Support team for further assistance.


You can give them a shout via Twitter, and they'll get back to you as soon as possible.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp