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Cannot change country

Cannot change country

Hello,

 

I'm not a premium user. But I want to become a premium user. However, when I tried to add payment It says country didn't match.

 

My country is in PH but I am living here in UAE. So my card country is in UAE. I couldn't be able to change my country cos only Philippines is available in dropdown.

 

Any help? Thanks!

Reply
1 Reply

Hey @dayok!

 

Thanks for reaching out to the community!

 

Right now, the country on both the Spotify account and payment method must match. However, Spotify isn't available in the UAE, so you won't be able to purchase a subscription with your current card.

 

Since your account was set up in the Philippines, you can try using a payment method from the Philippines to get Premium.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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