Help Wizard

Step 1

NEXT STEP

Cannot get my 30 day premium trial

Cannot get my 30 day premium trial

So today I finished my 1-week premium trial (which I didn't have to put my billing information in for) and after I clicked Go Premium in the settings tab, there was a button that said "Get 30 Days Free". I clicked that and found out that this time I'd have to put my credit card information in, in order to get the trial. I've decided to do so. I tried to get the student discount as well but after clicking "Start trial, pay after 30 days" and proceeding to the student check, my school wasn't on the list. So I cancelled that and decided to get the normal offer instead. After clicking "Start trial, pay after 30 days" for the second time, it said something like "You've already got a similar offer" and it wanted me to activate my paid subscription straight away. Any ideas what went wrong and why can I not get my free month?

Thank you very much in advance.
Reply
1 Reply

Also, for the record, I'm pretty sure my trial is not active by now. 😛

Suggested posts