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Cannot log in

Cannot log in

Yesterday I cleared the cache and saved data, but I could not remember my login information to my premium account. Is there any way to retrieve it?

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1 Reply

Hey @Jbuster13,

Apologies for the late reply, but maybe I can still help ๐Ÿ™‚

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!


Have a great day!

Luke

LukeSpotify Star
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Note: I'm not a Spotify employee.

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