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Cannot login my premium account

Cannot login my premium account

I have premium account but i could not login. I forgot my password too
I already install on my android but suddenly logout
I just remember my account is johiwan but I forgot I register with which one email
I got my bill on my credit card with spotify <removed sensitive info> on Nov 4, 2017
Please help me, to find my account and password and registered email.

For temporary I use trial account for this

Reply
1 Reply

Hey @user-removed,

Apologies for the late reply, but maybe I can still help 🙂

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

If you want to change the email address linked to your Spotify account, I’d recommend reading this article.

Let me know how it goes!

LukeSpotify Star
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Note: I'm not a Spotify employee.

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