Cannot purchase Spotify Premium for €0.99 offer

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Cannot purchase Spotify Premium for €0.99 offer

sands81
Newbie

Plan

Premium

Country

Ireland

Device

Android phone, Windows Computer

Operating System

Android 9, Windows 10

 

My Question or Issue:

Hello,

I have tried to buy premium with the offer of €0.99 for 3 months, however after I enter my card details, it tells me I have already used premium. This is not true, as I did not even have a Spotify account until I created it to avail of this offer.

1 Reply

Re: Cannot purchase Spotify Premium for €0.99 offer

Rock Star 17
Rock Star 17

Hi there @sands81, I'll be happy to help you.

 

That's strange. Have you used your payment method on any of Spotify's services, or maybe a friend/family member? Could you also try this using a different browser or incognito mode? 

 

Let me know how that goes :) 

Billy-JRock Star 17
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