Announcements

Cannot switch from Family Premium to Student Premium

Reply
Highlighted

Cannot switch from Family Premium to Student Premium

Casual Listener

Plan

Family Premium (Current)

Country

USA

Device

Mobile (OnePlus 5T), Desktop

Operating System

Windows 10

 

My Question or Issue

I currently am the head of a full Spotify Family plan and I want to switch to a Spotify Student Premium.  I verified that my account was eligible for the student premium through SheerID, but when I try to switch to Student Premium, I get an error saying "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method."  Is this because my month of Family Premium has not run out yet? Once the month passes and the premium runs out will I be able to start a student premium membership?

1 Reply
Highlighted

Re: Cannot switch from Family Premium to Student Premium

Rock Star 24
Rock Star 24

Hey @Magum ,

 

I'd recommend trying to upgrade to Premium Student once your current Premium Family plan has ended.

 

If you haven't cancelled your current subscription yet, you can do so following these steps.

 

Hope this helps 🙂

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS