Cant Pay With Prepaid Visa Card

[DanielMaio]

Plan

Free

Country

 Canada

Device

Samsung

Operating System

Android

My Question or Issue

I have been trying to upgrade to premium with the prepaid visa card i just bought with no success. The card is not expired, it has enough money in and it is activated so it should work.

I have previouly paid with a MasterCard Prepaid card once and it worked completely fine.

[Loxer]

Hey @DanielMaio, welcome to the Community. 

Hope you are doing great!

Please try to subscribe using a browser on your PC. Make sure to clear it’s cache or use Incognito mode.

Payment methods vary depending on your country and what type of subscription you’re looking to enroll in. To see a list of the different methods available to you, check out your subscription page. To read more, you can check out this FAQ page.
Please note that for discounted offers like the student discount or Spotify Family, only debit/credit cards are accepted forms of payment. Other options like gift cards, etc., are not available for these plans.

Hope this helps 🙂