Cant cancel my subscription still being billed by ayden

[vnc95]

Hello Everyone,

I can't end my subscription i'am still being billed by AYDEN.

Can someone help me?

[Melody]

Hey there, @vnc95

Thanks for coming to the Spotify Community!

We're sorry to hear this.

Firstly, we'd recommend checking this link out:
https://support.spotify.com/account_payment_help/payment_help/canceled-but-still-charged/

It's possible you have a second account!

If this doesn't help you to locate the charged account or charges, give us a shout.

We'll be happy to see what else we can suggest.

Many thanks,

/M

[ArkadiyX]

Hello, ik heb eens Premium voor mijn vriend met mijn credit card geopend en nu wil die wel opzeggen. Tuurlijk heb geen toegang tot zijn account. Hoe kan ik nu abonnement niet van mij maar met gebruik van mijn kaart opzeggen?

[Melody]

Hey there, @ArkadiyX

Sorry for the reply in English, we also have Dutch Support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/

In this case, we would recommend reaching out to Support.

They'll be able to take a closer look backstage, and help out more 🙂

Many thanks,

/M