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Cant download Songs

Cant download Songs

Good Morning, I am from Germany and I am not able to download Songs for 2 days now. Premium is activated (It says so in the Website, it is the Student version). And as far as I see, the other premium Features like skip, like or choose a Free Song of a Playlist works . Anyone else is having this problem?
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1 Reply

Hey there @backfisch_2_go,

thanks for posting !

 

Please as a first step try and download on a different device so we can determine if this is an account based issue or a device based issue.

 

You can read more on the use of offline files here.

 

Let me know how it goes 😃

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