Cant get Premium in US

baileywest · 2018-12-11

I'm trying to sign up for a premium account and it keeps saying its not avaiable in my country (United States) when clearly it is. I've tried an incognito window as well.

Plan

Premium

Country

Device

iPhone X and desktop

Operating System

iOs 10 and Windows

Billy-J · 2018-12-12

Hey @baileywest, and welcome to the community.

Hope you're doing great!

Sorry to hear this. Could you try going to spotify.com/premium, with adding 'us' in between .com/ and premium? Like this: .com/us/premium.

If that doesn't help, can you send me a screenshot of the error message being shown? Make sure to hide sensitive info when posting to the community.

Let me know how this goes 🙂

Billy-JSpotify Star

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