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Cant get premium

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Cant get premium

Newbie
When I enter my card information, it says that I have not entered my expiration date. Im at the end of my 3 month $0.99 trial. This happens on the app and on the website. I tried a couple different formats for the date and nothing has registered.
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Re: Cant get premium

Roadie

Hey @Rustyshad, welcome to the Spotify Community! 

 

We'll recommend you to try to process the payment from a computer. You can use a different browser and incognito window. 

 

Also, clearing the cache/cookies could be very helpful. 

 

Let us know how it goes. 

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