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Cant get subscription

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Cant get subscription

Casual Listener
Every card I try it says sorry looks like your bank is having a bad day...😒😒😒
3 Replies

Re: Cant get subscription

Rock Star 16
Rock Star 16

Hey @Aoakley222, welcome to the Spotify Community!


Could you try the steps in the following infographic and see if they help?

Card Problems.png

 

Let me know 🙂 (Shoutout to Maxim for letting me post this!)

JacobRock Star 16
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Note: I'm not a Spotify employee.

Re: Cant get subscription

Casual Listener
Not helpful at all

Re: Cant get subscription

Rock Star 16
Rock Star 16

@Aoakley222,

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

JacobRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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