Cant reapply subscription

Reply

Cant reapply subscription

neilcutter
Newbie

 

Plan

Free/Premium

Country

Philippine

 

Device

Asus zenfone 5

Operating System

Android pie

 

My Question or IssueScreenshot_20190327-184434798_1.jpg

I accidentally click the subs button before receiving my load after this pic/receive text above i cant subscribe for the promo 149php for 3 months please help asap.

1 Reply

Jose_M
Rock Star 15
Rock Star 15

Hey @neilcutter!

 

Thanks for reaching out. I'd recommend checking out this Support article on how to cancel your Premium subscription. On another note, you can also check Spotify's Refund Policy in case you'd like to ask for a refund.

 

Hope this helps clear things up! 

Jose_MRock Star 15
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