Cant subscribe to premium

[Rifer]

Plan

Free/Premium

Country

Canada

Device

Samsung galaxy s20

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I cant subscribe to premium, it keeps telling me that im not illegible to the plan i chose.

[Elena]

Hey there @Rifer!

Thanks for reaching out to us and welcome to the Community!

We'd recommend starting off by giving this a try in an incognito window or using a different browser.

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

Lastly, could you let us know what plan you're trying to get and what province in Canada you're in as there are some legal restrictions in certain parts of the country .

We'll be on the lookout for your update. Give us a shout if you have any further questions.