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Card Issue

Card Issue

Hello, guys, I'm trying to renew my premium service, however, Spotify  is telling me that my card provider has a bad day and I'm not able to process the payment. I was using this card before and now all of the sudden I cannot, i have funds on my account and my bank says everything is good. Can you please help me. Cheers, 

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Hey @musicforus1991, welcome to the Spotify Community!

 

Could you check out the following infographic?

Card Problems.png

 

Please let me know if you still need help 🙂

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