Cartão de débito não aceito

[lyvm_ptya-ho]

Fui tentar fazer o pagamento pelo cartão de débito e pediu pra colocar um de crédito, o que não faz o menor sentido

[JulianA_Bogota]

Hey @lyvm_ptya-ho, thanks for writing!

We hope you don't mind us replying in English. Don't worry, our customer support team could give you a hand with this in Portuguese. You can get in touch with them here, or via social media channels on Facebook and Twitter.

They'll reply to your message as soon as possible.

Have an amazing day 🙂

[anaclaudiaaza]

Hey,

I'm having exactly the same problem! If you find a solution, can you plase, let me know? 

Cheers,

Ana

[Alfredo]

Hey @anaclaudiaaza.

Let's make sure your payment method meets the requirements on this support page. You'll also find some troubleshooting steps if it's still not working.

Let us know how it goes.