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Change Premium family in Premium duo

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Change Premium family in Premium duo

 

Plan

Premium

Country

Netherlands

Device

(iPhone 10X, Macbook Pro 2021)

Operating System

Windows

 

My Question or Issue

I want to change my Premium family account into Premium Duo since it’s just me and my daughter. But Premium duo is missing from the duels of available services (and I cannot select it.) Why? 

Reply

Accepted Solutions
Marked as solution

Hey @daniels4,

 

Thanks for coming to the Community.

 

In order to do that, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you'll be able to subscribe to Premium Duo at https://spotify.com/duo.

 

Instructions on how to cancel and how that affects your account can be found at https://support.spotify.com/article/cancel-premium/.

 

Hope this helps 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @daniels4,

 

Thanks for coming to the Community.

 

In order to do that, you'll need to cancel your current subscription and wait for it to end. Once it has ended, you'll be able to subscribe to Premium Duo at https://spotify.com/duo.

 

Instructions on how to cancel and how that affects your account can be found at https://support.spotify.com/article/cancel-premium/.

 

Hope this helps 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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