Change billing number

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Change billing number

Goenawaty01
Casual Listener

Hi,

I am part of the Premium Family Plan and for the monthly payment I want to change my bank account number to my brothers. How do I do that? 

3 Replies

Re: Change billing number

Rock Star 16
Rock Star 16

Hi there @Goenawaty01,

thanks for reaching out !

 

If i understand correctly, you're currently the Family Plan owner, meaning the paying account and you want to change yourself with one of your siblings and have them pay and be the owner of the plan ?

 

Waiting on your update

OneByBooRock Star 16
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Re: Change billing number

Goenawaty01
Casual Listener
Hi,

That is indeed what i want to change, is there a way to do that without cancelling the Family Plan and repurchasing the Plan?

Re: Change billing number

Rock Star 16
Rock Star 16

Hi @Goenawaty01,

thanks for clarifying this for me !

 

Payment methods can be changed at any point.

In order to change them correctly please follow the steps provided in this help page.

 

Please bear in mind the following :

"You can’t change the manager of a Premium Family plan, but the current manager can cancel. Then, when all accounts go back to the free service at the next billing date, a new manager can start a new plan."

 

You can read all about the plan's restrictions in this help page.

 

Hope this clarifies things a bit better.

Don't hesitate asking any further questions :)

OneByBooRock Star 16
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If you appreciate my answer, maybe give me a Like.
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